Gift Voucher Terms at The Atlantic Hotel

Hotel Voucher Terms and Conditions
Atlantic Hotel gift vouchers can be redeemed against goods and services solely at The Atlantic Hotel & Ocean Restaurant.

Vouchers cannot be refunded or exchanged for cash and have no value unless redeemed in accordance with these terms and conditions. Vouchers may be combined with other forms of payment. Vouchers cannot be used to buy other vouchers.

Voucher holders must mention the voucher number at the time of booking and present it on arrival at the hotel.

With the exception of shipping fees, no service charge or other fees of any kind will be imposed on purchasers or recipients of vouchers in connection with the sale of the voucher.

Vouchers are valid for 12 months from the month of issue, unless otherwise stated on the voucher itself. The validity of the vouchers cannot be extended unless approved by the Management. The amount available for redemption on each voucher shall, in the absence of manifest error, be the one stated on the voucher or the value of the corresponding service at the time of redemption. All vouchers exclude the annual closure period of the hotel during the month of January.

The Atlantic Hotel is not responsible for vouchers that are lost or stolen. If your voucher is lost or stolen, please alert us immediately at info@theatlantichotel.com or by telephone on 01534 744101, seven days a week, and we will endeavour to arrange the issue of a replacement voucher. We reserve the right to cancel a voucher if we believe that the voucher was obtained through fraudulent or unauthorised means.

Delivery
Gift vouchers ordered to be delivered will be issued and dispatched within 24 hours (except at weekends and Bank Holidays, when they will be issued and dispatched the following working day).

Gift vouchers ordered for collection from The Atlantic Hotel between the hours of 08:00 and 17:00 (Monday to Friday) will be available to collect the same day. Gift vouchers ordered out of these hours will be ready for collection the following day.

Your Data
By purchasing your voucher on www.theatlantichotel.com, you are consenting to the collection, use and disclosure of your personal information by The Atlantic Hotel & Ocean Restaurant for the purposes of the issue and redemption of your voucher. If providing an email address, you will receive marketing communications from The Atlantic Hotel & Ocean Restaurant until such time as you opt out.